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Within the United States, to states where our licensed providers and partner pharmacies can serve you. Availability is confirmed when you enter your address in the online visit, before you pay.

Yes. Shipping is included in every program price, including cold packaging for medications that need it.

Yes. Orders ship in plain packaging with nothing on the outside that shows what is inside.

Your order ships after a licensed provider approves a prescription and the pharmacy prepares it. You get a tracking link by email when it leaves the pharmacy. Timing depends on the medication and your location.

Do not use it. Email support@hoolongevity.com within 48 hours of delivery with photos of the package and contents, and we will work with the pharmacy to make it right.

After a licensed provider approves your prescription, the pharmacy prepares and ships it, and you get tracking by email once it leaves the pharmacy. Timing depends on the medication and your location. We ship only to states where the program is available, which you see before you pay.

Some compounded injectables need refrigeration after arrival, so follow the storage directions on your label and put the package away promptly. If a package arrives damaged, warm when it should be cold, or very late, contact support before using it.

Yes, orders ship in plain outer packaging without the medication name on the outside. The pharmacy label with your prescription details is inside.

You pay at checkout in the online visit. Monthly plans renew every month and quarterly plans every three months, on the billing date shown in your account.

Anytime, from your account or by emailing support@hoolongevity.com before your next billing date. There is no cancellation fee.

If you cancel before a licensed provider reviews your visit, you receive a full refund. Medications cannot be returned once dispensed, because they cannot be safely re-dispensed. See our refunds and shipping policy for details.

Golden Glow is self-pay and does not bill insurance. Prescription medicines and provider visits may be HSA or FSA eligible, so check with your plan, and you can request an itemized receipt.

Golden Glow is a self-pay service and does not bill health insurance. Prescription medicines and provider visits may be HSA or FSA eligible, so check with your plan, and you can request an itemized receipt.

Often yes for prescribed medicines and medical care, since the IRS counts prescribed drugs as eligible medical expenses, but expenses for cosmetic purposes generally do not qualify. Whether a specific item, such as a skin cream, is eligible depends on your plan, so check with your HSA or FSA administrator.

Ongoing programs are billed on a recurring schedule that you see before checkout, and refills are sent after your licensed provider confirms the prescription is still appropriate. Your provider may ask for a short check-in before renewals.

You can cancel or pause anytime from your account or by emailing support@hoolongevity.com before your next billing date. Medications that have already been dispensed or shipped cannot be returned, for safety reasons.

Yes. Your health information is protected health information under HIPAA, handled by the licensed providers and pharmacies who care for you on a secure telehealth platform. Golden Glow never sells your information.

No. This website does not use advertising pixels or ad tracking cookies.

Your licensed provider, the care team supporting them and the pharmacy that fills your prescription, as needed to care for you.

Yes. Your health information is handled as protected health information under HIPAA by the providers and pharmacies who care for you, on a secure telehealth platform. Golden Glow never sells your information, and our privacy page explains your rights.

No claims are sent to your insurer because Golden Glow does not bill insurance, and your care is documented in your telehealth medical record. You can request a copy to share with your own clinician, which helps them keep track of all your medications.