Billing and cancellation

You pay at checkout in the online visit. Monthly plans renew every month and quarterly plans every three months, on the billing date shown in your account.

Anytime, from your account or by emailing support@hoolongevity.com before your next billing date. There is no cancellation fee.

If you cancel before a licensed provider reviews your visit, you receive a full refund. Medications cannot be returned once dispensed, because they cannot be safely re-dispensed. See our refunds and shipping policy for details.

Golden Glow is self-pay and does not bill insurance. Prescription medicines and provider visits may be HSA or FSA eligible, so check with your plan, and you can request an itemized receipt.

Golden Glow is a self-pay service and does not bill health insurance. Prescription medicines and provider visits may be HSA or FSA eligible, so check with your plan, and you can request an itemized receipt.

Often yes for prescribed medicines and medical care, since the IRS counts prescribed drugs as eligible medical expenses, but expenses for cosmetic purposes generally do not qualify. Whether a specific item, such as a skin cream, is eligible depends on your plan, so check with your HSA or FSA administrator.

Ongoing programs are billed on a recurring schedule that you see before checkout, and refills are sent after your licensed provider confirms the prescription is still appropriate. Your provider may ask for a short check-in before renewals.

You can cancel or pause anytime from your account or by emailing support@hoolongevity.com before your next billing date. Medications that have already been dispensed or shipped cannot be returned, for safety reasons.